Legal
Privacy Policy
Effective date: January 1, 2026
Uniflow (“we”, “our”, or “us”) is committed to protecting your privacy. This policy describes how we collect, use, and share information about you when you use our platform and services.
01.Information We Collect
We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support. This includes your name, email address, company name, phone number, and payment information.
We also automatically collect certain technical information when you use our platform, including IP addresses, browser type, operating system, referring URLs, device identifiers, and usage data such as pages visited and features used.
02.How We Use Your Information
We use the information we collect to provide, maintain, and improve our services; process transactions and send related information; send technical notices, updates, security alerts, and support messages; respond to your comments and questions; and monitor and analyze usage patterns.
We do not sell, rent, or share your personal data with third parties for their marketing purposes without your explicit consent.
03.Data Retention
We retain your account and usage data for as long as your account is active or as needed to provide you with our services. If you close your account, we will delete or anonymize your personal data within 90 days unless we are required to retain it by law.
Message logs and delivery receipts are retained for 12 months by default. You may request earlier deletion at any time by contacting our support team.
04.Data Security
We implement industry-standard security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. All data is encrypted in transit using TLS and at rest using AES-256 encryption.
Access to personal data is strictly limited to employees who need it to provide our services, and all staff are bound by confidentiality obligations.
05.Cookies
We use cookies and similar tracking technologies to track activity on our service and hold certain information. Cookies help us remember your preferences, understand how you use our platform, and improve your experience.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of our service may not function properly without cookies.
06.Third-Party Services
We may share your information with third-party vendors and service providers that perform services on our behalf, such as payment processing, analytics, customer support, and infrastructure hosting. These parties are contractually obligated to use your data only to perform services for us.
Our service may contain links to third-party websites. We are not responsible for the privacy practices of those sites.
07.Your Rights
Depending on your location, you may have rights including access to your personal data, correction of inaccurate data, deletion of your data, restriction of processing, data portability, and the right to object to processing.
To exercise any of these rights, please contact us at privacy@uniflow.io. We will respond to your request within 30 days.
08.Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the effective date. We encourage you to review this policy periodically.
Continued use of our services after changes become effective constitutes your acceptance of the revised policy.
09.Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Uniflow · privacy@uniflow.io